Highsnobiety

Highsnobiety

Duration

Aug. 2022 - Current

Tags
Mobile AppWebAcquisition
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Highsnobiety is a global fashion and lifestyle media brand. The company operates as an online magazine covering trends in fashion, art, music, and culture, and has expanded into e-commerce with its own apparel collections. I led Highsnobiety's iOS app and web platform, driving growth through enhanced user acquisition strategies, platform optimizations, and cross-functional collaboration with editorial and SEO teams.

Challenge

Highsnobiety is a lifestyle brand that blends editorial storytelling with e-commerce. With a saturated e-commerce market, the challenge was to create a platform that went beyond shopping. Highsnobiety’s audience—fashion enthusiasts—seek inspiration, culture, and connection. The goal was to build a platform that integrated commerce with editorial to drive engagement and revenue while staying true to the brand’s cultural identity.

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Opportunity

How might we drive app adoption while offering a unique shopping experience tailored to Highsnobiety’s audience?

🛍️ Story-Driven Shopping Experience

Create a seamless blend of editorial storytelling and e-commerce by collaborating with editors to present fashion items with Highsnobiety’s unique perspective.

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• Implemented custom download CTA buttons via A/B testing on article pages, significantly increasing app downloads.

• Designed tools like shop carousels, embedded product links, and story-driven lookbooks to convert readers into shoppers seamlessly within the app.

• Developed short-form videos based on qualitative insights, catering to the mobile-first audience’s preference for bite-sized content.

• Built an early access feature that allowed users to purchase limited, hype-driven products before general release, exclusively through the app.

📲 Leverage Highsnobiety’s Audience

Utilize Highsnobiety’s existing audience base to drive app downloads through multi-channel efforts, including email campaigns, social media, and strategic CTAs on highsnobiety.com.

🎟️ Targeted App Promo Codes

Identify key audience cohorts—readers, casual shoppers, and avid shoppers—and launch tailored app discount campaigns to incentivize downloads and repeat purchases.

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How might we increase app engagement by blending fashion, culture, and commerce to cater to Highsnobiety’s unique audience of enthusiasts and shoppers?

📱 Unique Homepage for Young Audiences

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Introduce an Instagram-like stories feature with image and video-heavy content, delivering daily cultural and fashion news tailored to a younger, mobile-first audience.

Improved Session Time: Average session duration grew by 10%, demonstrating higher user engagement.

Feature Success: 38% of users utilized Highsnobiety Stories, viewing 3 or more stories per session

🛍️ Redesigned Home Exploration

Create a homepage that seamlessly blends news articles and e-commerce, offering a curated mix of entertainment and shopping. This approach combines editorial storytelling with product discovery, encouraging users to stay engaged and explore more.

Platform Optimization

📬 CRM Improvements: Built an email preference center to reduce unsubscribe rates and implemented behavior-based push notifications for events like early access and restock alerts, enhancing user engagement.

🔍 SEO Optimization: Improved tag and metadata structure to boost discoverability and drive organic traffic.

⚙️ CMS Migration: Transitioned from WordPress to DatoCMS, enabling faster performance and robust feature support for editorial workflows.

🤖 AI tool experimentation: Piloted AI tools to streamline content creation, including automated SEO tags and image alt text suggestions.